Frequently Asked Questions

The initial consultation typically lasts between 60 and 90 minutes. This time allows us to get to know you, understand your dietary history, your goals and your specific challenges. We ask detailed questions to better understand your situation and establish a solid foundation for your personalized recommendations. Follow-up consultations are generally shorter, between 30 and 45 minutes, and allow us to track your progress and adjust recommendations based on your needs.

Booking an appointment is simple and quick. Go to our booking page, choose the date and time that works best for you, then complete the form with your contact information. You will receive an email confirmation with all the details of your consultation, including the secure video conference link. If you have questions or need help choosing the right time slot, don't hesitate to contact us directly by phone or email.

Our nutrition advisor has complete university training in nutrition and food sciences, with several years of practical experience in nutrition advising. He regularly pursues continuing education to stay current with the latest evidence-based approaches and best practices in the field. Our approach combines rigorous nutritional science with empathetic listening to help each client reach their personalized wellness goals.

Yes, after your consultation, you will receive personalized nutrition recommendations tailored to your specific situation. These recommendations may include advice on food choices, meal structure, portions and practical suggestions for incorporating these changes into your daily life. Rather than imposing a rigid plan, we work with you to create a flexible and sustainable approach that matches your preferences, your food culture and your lifestyle.

The number of follow-up consultations depends on your personal goals and situation. For some clients, a single consultation is enough to get the advice they need. For others, regular follow-up consultations help maintain motivation, adjust recommendations over time and overcome challenges that may arise. During your initial consultation, we'll discuss together how many appointments would be most beneficial for you.

Absolutely. The confidentiality and security of your personal information are absolute priorities for us. We comply with all data protection standards in force in France and Europe. All communications and files are stored securely and are never shared with third parties without your explicit consent. Please consult our complete privacy policy to learn more about how we protect your data.

Our rates are competitive and transparent, with no hidden fees. The price of an initial consultation reflects its longer duration and the time spent fully understanding your situation. Follow-up consultations have a reduced rate. We also offer packages of multiple consultations for clients committed to long-term follow-up. Visit our services page to see our current rates, or contact us directly to discuss options that suit your budget.

Yes, absolutely. We work with clients who have a wide variety of goals. Whether you want to improve your daily energy, optimize your digestion, strengthen your healthy eating habits, or simply better understand how diet affects your overall wellness, we can help. Our approach is fully personalized and focused on creating lasting and beneficial changes to your daily life.

We understand that your plans can change. You can cancel or reschedule your consultation up to 48 hours before your appointment. To do this, log into your account or contact us directly by phone or email. If you cancel within the required timeframe, you can be refunded or choose another date at no extra charge. If a cancellation occurs less than 48 hours before your consultation, a cancellation policy applies.

Yes, we provide you with a range of resources to support you between your consultations. Our comprehensive guide includes practical tips, inspiring meal ideas and educational information about nutrition. You also have access to our resources section which contains articles, tips and guides to help you advance in your journey toward more conscious and sustainable food wellness.

Of course. Between your consultations, you can send us your questions via email and we will respond within 24 business hours. For less urgent questions, you can also note them and bring them up at your next consultation. During regular follow-up consultations, you will have the opportunity to discuss in detail anything that concerns you. For particularly urgent requests, call us directly at our contact number and we'll do our best to help you quickly.